how do i send in a screenshot to wot

2 min read 24-01-2025

World of Tanks (WoT) players sometimes need to contact support. Whether it's reporting a bug, a cheater, or seeking help with a technical issue, providing a screenshot can significantly speed up the resolution process. This article details how to submit screenshots effectively to World of Tanks support.

Preparing Your Screenshot

Before contacting support, ensure your screenshot clearly shows the problem. Here's how to take a quality screenshot:

Resolution: Use a high-resolution screenshot for maximum clarity. A blurry image makes it difficult for support to understand the issue.
Relevant Information: Make sure the screenshot includes all the necessary information, such as usernames, dates, times, and any error messages. Zoom in if needed.
File Format: Common image formats like JPG, PNG, and BMP are generally acceptable. PNG often retains more detail.
File Size: Keep the file size manageable to avoid slow uploads. Use an image editor to compress the image if necessary. Many free online tools are available.

Methods for Submitting Screenshots

World of Tanks support doesn't offer a direct image upload feature within their ticketing system. Therefore, you'll need to use a third-party image hosting service. Here are some popular options:

1. Imgur

Upload: Upload your screenshot to Imgur (imgur.com). This is a free and easy-to-use image hosting site.
Link: After uploading, copy the direct link to your image. Avoid using short links as they can be problematic.
Paste: Paste the direct link into your support ticket.

2. Other Image Hosting Sites

Sites like Flickr, Photobucket (if still active in your region), or even Google Drive (sharing the link as view-only) work similarly. Choose a reputable site to ensure your screenshot remains accessible.

3. Describing the Screenshot in Text (If All Else Fails)

If you absolutely cannot upload a screenshot, provide a very detailed description of what the image shows. Include as much information as possible to help support understand the issue. This is a less effective method, but it's better than nothing.

Sending Your Ticket to WoT Support

After preparing your screenshot and link, follow these steps:

Access WoT Support: Find the official World of Tanks support website and locate the contact or ticketing system.
Create a Ticket: Clearly describe the issue you're experiencing. Be concise and provide all relevant details.
Include the Link: Paste the direct link to your screenshot into your ticket. Mention the screenshot in your description ("As shown in the screenshot...")
Submit: Send your ticket. You should receive an automated confirmation.

Troubleshooting

Link Issues: Double-check the link to your screenshot before submitting your ticket. A broken link renders the screenshot useless.
Large Files: If you're having trouble uploading due to file size, compress the image using a tool like TinyPNG.
No Response: If you don't receive a response within a reasonable timeframe, check your spam folder and consider resubmitting your ticket.

By following these steps, you can effectively send screenshots to World of Tanks support, facilitating faster and more efficient problem resolution. Remember to be patient; support teams often deal with a high volume of requests.