how to set up sharefile folder in remote desktop connection

3 min read 24-01-2025

how to set up sharefile folder in remote desktop connection

Accessing and managing your ShareFile files while working remotely via Remote Desktop Connection (RDP) can be seamless with the right setup. This guide will walk you through the process, ensuring you can efficiently work with your ShareFile folders regardless of your location.

Understanding ShareFile and RDP

ShareFile: ShareFile is a secure file sharing and storage service. It allows users to store, share, and collaborate on files from anywhere with an internet connection.

Remote Desktop Connection (RDP): RDP is a proprietary protocol developed by Microsoft that allows users to connect to a remote computer and control it as if they were sitting in front of it. This is frequently used for accessing work computers from home or other locations.

The challenge lies in making the ShareFile folder accessible within the remote desktop session. Simply having ShareFile installed on the remote machine isn't enough; you need to map the ShareFile drive correctly.

Methods for Accessing ShareFile in RDP

There are several approaches to accessing your ShareFile folder within an RDP session. The optimal method depends on your specific ShareFile setup and whether you're using the ShareFile client application or accessing it through a web browser.

Method 1: Mapping a Network Drive (Recommended)

This is the most straightforward method, provided your remote computer can access the ShareFile server. This assumes you are using the ShareFile client.

Establish RDP Connection: Connect to your remote computer using RDP.
Open File Explorer: Once connected, open File Explorer (Windows key + E).
Map Network Drive: Click "This PC," then select "Map network drive" from the toolbar.
Enter ShareFile Path: The crucial step is knowing your ShareFile server path. This will vary depending on your ShareFile configuration. It might look something like this: \\yourcompanyname.sharefile.com\yourusername. Consult your IT department or ShareFile administrator if you are unsure of the correct path. Enter this path in the "Folder" field.
Assign Drive Letter: Choose an available drive letter (e.g., Z:, X:).
Reconnect (If Necessary): Depending on your ShareFile setup, you may need to reconnect your RDP session after mapping the drive to ensure access.
Access your ShareFile Folder: The mapped drive should now appear in File Explorer, allowing you to access your ShareFile files.

Important Note: Ensure that the user account you're using on the remote computer has the necessary permissions to access the ShareFile server.

Method 2: Accessing ShareFile via Web Browser

If the above method fails, or if you prefer not to install the ShareFile client, you can access your ShareFile account through a web browser within the RDP session.

Connect via RDP: Connect to the remote machine.
Open a Web Browser: Launch your preferred web browser (Chrome, Edge, Firefox, etc.).
Navigate to ShareFile: Go to the ShareFile website and log in using your credentials.
Work with Files: You can now access, download, upload, and manage your files directly through the ShareFile web interface.

This method is less efficient for frequent file access but is a reliable alternative.

Troubleshooting Tips

Network Connectivity: Confirm your remote computer has a stable internet connection.
Firewall Settings: Ensure your firewall isn't blocking access to the ShareFile server. You might need to configure firewall exceptions.
ShareFile Client: Make sure the ShareFile client is installed and properly configured on the remote computer.
Permissions: Verify your user account has the necessary read/write permissions on the ShareFile server.
Contact IT Support: If problems persist, contact your IT department for assistance. They can help diagnose any network or configuration issues.

Optimizing your ShareFile/RDP Workflow

For optimal efficiency, consider these tips:

Fast Internet: A high-speed internet connection minimizes latency when accessing files over RDP.
Regular Updates: Keep your ShareFile client and RDP software updated for the best performance and security.
Offline Access (If Available): Explore ShareFile's offline access features to work with files even without an internet connection. This requires setting up synchronization on your remote computer.

By following these steps, you can effectively integrate ShareFile into your remote work environment, ensuring a smooth and productive workflow, regardless of your physical location. Remember to always prioritize security best practices when accessing sensitive data remotely.